CUSTOMER
SURVEYS
GATHER FEEDBACK, ROUTE HAPPY CUSTOMERS TO REVIEW, AND PRIVATELY ADDRESS CONCERNS.
GET STARTED →
FILTER BEFORE
THEY POST
Our smart survey system asks customers how they feel before sending them to a public review site. Happy customers get routed to Google. Unhappy ones are handled privately — protecting your reputation before any damage is done.
Happy Customer
Scored 9–10 → Automatically routed to your Google review page to leave a public 5-star review.
Neutral Customer
Scored 7–8 → Receives a personal follow-up from your team to address concerns before anything goes public.
Unhappy Customer
Scored 1–6 → Feedback comes directly to you privately, giving you the chance to make things right first.
HOW DID WE DO?
On a scale of 1–10, how would you rate your experience with us?
9–10 → Routed to Google Review Page ⭐
7–8 → Follow-up from your team 📞
1–6 → Private feedback to you 🔒
CREATE YOUR SURVEY
IN MINUTES
Ask participants to rate different aspects of your business through 1–5 ratings, star systems, yes/no questions, and open-ended responses. Add as many questions as you need.
How was your experience?
How would you rate our customer service?
How satisfied are you with our quality?
Would you recommend us to others?
POWERFUL SURVEY FEATURES
Everything you need to collect meaningful customer feedback and drive real business improvements.
Review Redirection
Happy customers are automatically directed to Google, Facebook, or any review site after completing the survey — capturing their positive experience at peak enthusiasm.
Direct Feedback
Make it simple for customers to share structured feedback. Multiple question types let you gather specific ratings on different parts of your business operation.
Rich Analytics
View real-time response rates, track average scores across categories, and identify exactly where your business is excelling and where to improve.
HOW IT WORKS
Create, send, and analyze customer surveys in three simple steps.
Design Your Survey
Create custom surveys with multiple question types — ratings, multiple choice, star systems, and open-ended questions tailored to your business.
Distribute
Send via email, SMS, or embed on your website. Automate distribution after every job so no customer is ever missed.
Analyze Results
View real-time results, track response rates, and gain actionable insights from customer feedback — then route the happy ones to leave public reviews.
KEEP TRACK OF
YOUR REQUESTS
See exactly how customers engage with your surveys. View all feedback and manage responses from a single dashboard — with every metric you need.
- ✓ Real-time response tracking
- ✓ Customer feedback management
- ✓ Automated review routing for happy customers
- ✓ Private alerts for critical feedback
Performance Dashboard
ActiveResponses Overview
Last 7 daysSTART COLLECTING SMARTER FEEDBACK
Protect your reputation and grow your reviews at the same time — all done for you.